Rentabike Vietnam Reviews: What 20+ Years of Riders Say About Us

Updated 17/12/25

In the crowded, sometimes chaotic world of Vietnamese motorbike rental, trust is the most valuable currency. If you are researching a trip, you have likely seen the horror stories online: scooters that break down on remote passes, shops holding passports hostage, or “Honda Wins” that are anything but Hondas.

At Rentabike Vietnam, we have been operating since 2004. We were the first Western-owned rental shop in Vietnam, founded on a simple principle: provide the kind of reliable, heavy-duty motorcycles that we would want to ride ourselves.

But don’t just take our word for it. When you search for “Rentabike Vietnam Reviews,” you are looking for unvarnished truth from fellow travelers. Below, we’ve aggregated just a little of the feedback from across the web to show you exactly what you can expect when you ride with us.

The Core Themes: Why Riders Choose Us

The biggest fear for any rider in Vietnam is a mechanical failure on a remote mountain pass. Our obsession with Western-standard preventative maintenance is what sets us apart from the budget shops in the Old Quarter.

The "No-Breakdown" Guarantee (Bike Quality)

“I rented a Honda XR150 for 3 weeks to do the Ha Giang Loop and ride south. The bike was flawless. You pay a bit more here than the street corners, but the peace of mind of having a bike with real brakes, good tires, and an engine that doesn’t miss a beat is priceless. Don’t cheap out on your safety.”
— [Mark S., via TripAdvisor]

“After looking at some sketchy bikes elsewhere in Hanoi, walking into Rentabike VN was a relief. We rented two Honda CB500xs. They were in near-new condition, perfectly serviced, and ready for a 10-day tour. You get what you pay for.”
— [Sarah & Tom L., via Google Reviews]

The Whatsapp lifeline (Support & Safety)

We know that things happen on the road—flat tires, confusing police stops, or just getting lost. Our customers value knowing that an English-speaking team is just a phone call away.

“Danny and the team are legends. We had a minor issue near Mai Chau (a puncture), and one quick call to their hotline sorted it. They spoke to a local mechanic for us, got it fixed for a few dollars, and we were back on the road in 30 minutes. Super professional.”
— [James B., via Google Reviews]

The "Insider" Knowledge (Tours & Routes)

We don’t just hand you keys and a Google Map. We have been riding these roads for 20 years and share that knowledge to build bespoke experiences.

“We booked a 10-day private tour for four friends on CRFs. It was incredible. Our guide took us on routes we never would have found ourselves—no tourists, just incredible scenery and villages. The organization was top-tier, from the bikes to the homestays. Highly recommend if you want a real adventure without the hassle.”
— [AdventureRider_UK, via TripAdvisor]

Expat Rentals

Expat Rentals

Live here? Ride like you own it. Our long-term expat rentals are made for those working or living in Vietnam.
✅ Cost-effective monthly rates
✅ Flexible contracts, full maintenance support
✅ Ride like a local: Hanoi, Danang, or Ho Chi Minh City

Addressing Common Feedback

No business exists for 20 years without occasional constructive feedback. We believe in transparency. Here is how we handle common industry concerns that sometimes appear in reviews of rental companies in Vietnam.

“The price is higher than in the Old Quarter.”

Our Perspective: This is sometimes true of some of our products. However, we are not a budget rental shop. Our prices reflect the cost of maintaining a fleet of genuine Honda and BMW motorcycles to international safety standards, paying our mechanics fair wages, and providing 24/7 English support. We believe your safety is worth the premium.

“They are strict about deposits/passports.”

Our Perspective: Renting out a $7,000 BMW or a nearly-new Honda CB500X requires security. We offer flexible options—a cash deposit, or holding a passport. Our policies are clear, legal, and designed to protect both you and our premium machines.

“The shop isn’t right in the center of the Old Quarter.”

Our Perspective: Our HQ is in Tay Ho (West Lake) for a reason. It allows you to get comfortable with your bike on wider, quieter streets before heading into the chaotic traffic of the city center or out onto the highway. It’s a much safer way to start your trip. It’s also much closer to the airport for pick up and drop off of the bike.

More Than Just a Rental: The Full Rentabike Service Menu

Many of the 5-star reviews you read above aren’t just about the motorcycle itself; they are about the complete ecosystem of support we provide. We are not a “hand-over-the-keys-and-goodbye” shop. We are a full-service adventure logistics company.

Here is the complete breakdown of what we offer to ensure your trip is flawless:

Premium Motorcycle Rentals (Short & Long Term)

The Daily Rental: Perfect for a weekend trip to Mai Chau or Ninh Binh.
The Expat/Long-Term Lease: Monthly rental packages for digital nomads or expats living in Hanoi who want a reliable commute without the hassle of ownership.
The Fleet: We stock everything from the city-friendly Honda Vision to the dual-sport Honda XR150, and our flagship touring machines: the Honda CB500X, Honda CRF250L, and BMW GS series.

Premium One-Way Rentals

Want to ride the length of the country without looping back? We are one of the few operators with the infrastructure to support true Hanoi to Ho Chi Minh City (or Da Nang) one-way trips.

How it works: You ride south; we handle the logistics of shipping the bike back on specialized trucks. This fee ensures you aren’t riding a bike that has been thrashed by backpackers on the return leg.

Bespoke Guided Tours (All-Inclusive)

For the rider who wants adventure without the admin. Our guided tours are designed for the mature traveler who values comfort.

The Routes: From the legendary “Cloud Hunter” tour in the North West to custom itineraries.
The Package: We handle everything—premium accommodation (eco-lodges/4-star hotels), food, fuel, guide, and even a support truck for luggage and non-riding partners.
Luxury Add-Ons: We can seamlessly package your ride with a 2-night luxury cruise in Ha Long Bay or a retreat in Ninh Binh for the ultimate “Ride & Relax” holiday.

Professional Route Mapping (Self-Guided)

If you prefer to ride solo, we don’t just give you a map; we give you intel.

Every rental comes with detailed advice on the current state of roads, “police trap” warnings, and hidden viewpoints that only locals know. We help you build a route that matches your riding skill, keeping you off dangerous highways and on scenic backroads.

Emergency Assistance & "The Lifeline"

This is the service most mentioned in our best reviews.

24/7 English Support: A dedicated hotline for translation and advice.
The Rescue Network: We have contacts with mechanics in almost every village in Vietnam. If you have a flat tire or a mechanical issue 300km from Hanoi, we coordinate the repair for you over the phone, ensuring you aren’t overcharged and the job is done right.

The Gear Locker

Safety is non-negotiable. ATGATT. We provide:

DOT-Approved Helmets: Ranging from open-face to high-quality full-face options.
Luggage Solutions: Givi boxes, panniers, and bungee cords tailored to your specific bike.
Rain Gear: High-quality ponchos and gear advice for the changing tropical weather.

One-Way Rentals

One-Way Rentals

Ready for ultimate freedom? Our one-way rentals let you blaze your own trail across Vietnam — no need to loop back!

✅ Pick up/drop off in Hanoi, Danang, or Ho Chi Minh City
✅ Explore Vietnam at your pace
✅ No backtracking—just pure, open-road freedom

The Rentabike Promise

When you read through our reviews, you’ll see a pattern: riders who prioritize safety, quality machines, and professional support choose us. We exist for the traveler who wants the adventure of Vietnam without the risk of unreliable equipment.

Ready to write your own 5-star story?

Browse our fleet of premium motorcycles and see why we’ve been Hanoi’s trusted choice for over two decades.
[View Our Premium Rental Fleet] (Link to /our-bikes)

Read more about us on our Trip Advisor page.

FAQ

Are these reviews from verified customers?

Yes. The testimonials featured here and on our third-party pages like TripAdvisor and Google are from real customers who have rented bikes or taken tours with Rentabike Vietnam.

Do you have reviews for your one-way rentals?

Yes. Many of our customers ride from Hanoi to Da Nang or Ho Chi Minh City. Their reviews often highlight the convenience of our drop-off service and the reliability of our bikes over long distances of 1,000km+.

Where can I see photos from past customer trips?

Our Instagram and Facebook pages are full of photos and videos shared by our riders. It’s a great way to see our bikes in action on routes like the Ha Giang Loop.

Do reviews mention your guided tours?

Absolutely. Our guided tour clients are often our most passionate reviewers, frequently praising the knowledge of our guides, the quality of the accommodation, and the unique, off-the-beaten-path routes we build.

Are your bikes different from the ones mentioned in bad reviews of other shops?

Yes. Many negative reviews of Vietnam rentals stem from cheap, poorly maintained “Chinese Copy” bikes. Our fleet consists exclusively of genuine Japanese and European motorcycles maintained to Western standards.