Yes, we accept all major cards. If you decide to pay by card, though, please keep in mind:

• banks charge a fee of about 3-5% per transaction
• we are unable to ‘block’ a credit card—we have to charge it
• we can’t refund to a card—we can only refund in cash
• and we are credited in VND (Vietnamese Dong), so we will refund you in VND.

Yes, we accept payments by bank transfer. Additionally, if you have a UK bank account you can transfer funds to our UK account with no extra fees!

Yes, we require a deposit on all motorbike rentals. This varies depending on which rental package you choose.

For Tourist Rentals, we require a deposit of either $500 or your passport.

For One-Way Rentals, we require a deposit of $500. We don’t accept passports as deposits for One-Way Rentals because there’s no easy way to return your passport to you when you drop your motorcycle off in another city.

For Expat Rentals, all we require is one month’s rental fee.

Bear in mind that if you leave your passport with us as a deposit, it must be valid and contain the visa with which you entered Vietnam. Many of our customers prefer doing things this way and, so long as you keep a photocopy or a photo of it when you’re travelling, you’ll have no problem checking in to hotels.

No, you’re welcome to pay your deposit in cash, or by card or bank transfer.

If you do pay in cash, we even accept all major currencies (since we’re going to return it anyway when you return your motorcycle)!

We don’t require a deposit for online bookings, so you’re welcome just to leave the deposit with us when you pick up your bike!